Refund Policy for DriftBridgePaper
Last updated: March 15, 2023
Thank you for dining at DriftBridgePaper. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy explains the terms and conditions under which a refund is processed, ensuring a transparent process for all our patrons.
Refunds
Once your return request is received, we will inspect it and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
Return Conditions
Please be aware of the following:
- All returns must be requested within 24 hours of the item's delivery to your location.
- The item must be in the same condition that you received it and undamaged in any way.
- The item must be accompanied by the original receipt or proof of purchase.
If these conditions are met, please contact us at driftbridgepaper.sbs or call us at +39 06 482 5179 to arrange for the item to be returned.
Non-returnable items
Please note that perishable goods such as food cannot be returned. We also do not accept returns for intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
In the event that you receive a defective or damaged product, please contact us immediately with details of the product and the defect. You can contact us at driftbridgepaper.sbs. Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect.
Exchanges
If you need to exchange an item for the same one, send us an email at driftbridgepaper.sbs and send your item to: 00184, Italy, Rome, Pizzeria Via Napoli.
Shipping Returns
To return the item, you should mail your product to: 00184, Italy, Rome, Pizzeria Via Napoli.
You will be responsible for paying for your own shipping costs for returning your item unless the item is defective. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, contact us at driftbridgepaper.sbs or call us at +39 06 482 5179.